Field Service Technician – PA

The Field Service Technician provides superior and professional field service support for all E3 products. This includes both service calls on customer locations and in-house service performed. Providing product operating instructions, training, and best practices to all E3 customers. Completing service ticket inputs and managing service parts inventory. Maintaining a clean and safe working environment including shop assets and company vehicles.

• Providing product service support 24 / 7 / 365 when scheduled to work
• Communicate effectively to customers, E3 management, and all employees
• Operate all E3 equipment and vehicles according to E3 policies and procedures
• Travel to customer locations to perform product repairs, PM’s, exchanges, start-ups or technical support
• Perform in-house product repairs, PM’s, and other services
• Complete all service ticket requirements
• Complete all service inventory management requirements to assure inventory accuracy
• Comply to all customer and E3 HSE compliance requirements.
• Comply to all E3 and customer training requirements
• Complete all required expense reporting
• Report all HSE incidents, close call or non-compliance issues